Solutions
Experts to Guide Your Digital Transformation and Services to Prepare Your Data
Start with the level of support you need, from self-serve onboarding to hands-on guidance for data, change management, and technical success.
Move Faster With Less Internal Friction
The right support model helps teams get to useful work sooner. That means a smoother path through onboarding, stakeholder alignment, and deployment: lowering implementation risk and creating faster early wins so that the platform becomes part of how teams actually work.
Citrine supports both the technical side of adoption and the change-management side, because both matter if the goal is durable value.
— David Cranfill, Technology & Innovation Director, Huntsman Polyurethane
What this means for your team:
Smoother Onboarding
Reduce friction from day one with guided setup and stakeholder alignment.
Lower Implementation Risk
Structured deployment paths that minimize costly missteps.
Faster Early Wins
Platform adoption that sticks because it delivers value quickly.
From AI Novice to Experienced Team
Some customers come in with structured data and a clear plan. Others are starting with messy spreadsheets, fragmented documentation, and a team that is still learning how AI fits into product development. Citrine is designed to support both.
Software Only
Customers with structured data and a clear plan can move forward independently using the platform with minimal hand-holding.
Selective Services
Use expert services where they matter most: targeted support for specific gaps in data, process, or team readiness.
Deep Engagement
For teams still learning how AI fits into product development, Citrine provides hands-on expert guidance throughout the journey.
Self-Service Support That Gets Teams Moving
The Citrine Platform is a no-code AI platform built for chemists and product experts. Its guided workflow helps new users onboard data and build an initial model in about an hour and a half. To get the most from the platform, users can follow the quick start guide, ask questions along the way, and learn through Citrine University videos.
Proven Model For Customer Success and Project Governance
With years of experience supporting customer programs, Citrine brings battle-tested project governance best practices that have consistently proven successful. Depending on the package and scope, support may include onboarding guidance, training, change-management support, technical services, and help preparing data for use in the platform.
Concentrated Project Support
Start with structured, high-touch governance and transition to as-needed support as your team builds confidence using proven best practices.
Self-Directed Path
Follow a guided, best-practice framework at your own pace, with expert support available when you need it.
Onboarding Guidance
Structured paths grounded in years of experience to get your team productive from day one.
Change Management
Align stakeholders and build internal champions with governance practices proven to support adoption.
Data Preparation
Expert help cleaning, structuring, and readying your data using proven project practices for the platform.
Technical Services
Hands-on support for integrations, with ERP or LIMS systems.
A Decade of Experience, Matched To Your Needs
With more than a decade of experience, Citrine has the depth and breadth to support customers across a wide range of starting conditions, data maturity levels, and adoption goals.
Fast Start
Accelerate time-to-value with focused onboarding and early deployment support tailored to your team’s readiness.
Stronger Alignment
Build internal consensus and stakeholder buy-in so that adoption is durable and not just a pilot that fades.
Cleaner Data
Transform fragmented spreadsheets and documentation into structured, platform-ready data assets.
Clearer Path to Value
A support model matched to the customer, not the other way around, so every team finds its own route to results.
